1.7.0 Safe to install
Mobile Keys for Guests
The Hoist Group mobile key solution enhances the guest experience by facilitating online check-in and allowing guests to access their rooms directly without the need to visit the front desk, thereby eliminating unnecessary waiting times.
Features include:
- Secure mobile key access that bypasses the front desk
- Direct chat functionality with hotel staff for special requests or services
- Comprehensive browsing options for hotel information and booking details
- Key sharing capabilities
- Self check-out process
Mobile Keys for Staff
Hotel staff benefit from their own mobile keys, enabling access to guest rooms and essential back-office areas. The management of access rights is within the purview of the hotel manager, ensuring security and operational efficiency.
About Hoist Group
Hoist Group positions itself as a comprehensive hospitality partner, offering over 20 years of expertise in the industry. Established as a leader in innovative High-Speed Internet Access, conference services, TV and content solutions, property management systems (PMS), and various guest-facing amenities, Hoist Group is trusted by numerous hotel chains and independent flagship hotels to manage their IT infrastructure. Headquartered in Sweden, the company operates across 18 countries within the EMEA region.
Overview
HoistGroup Mobile Key is a Freeware software in the category Education developed by Hoist Group.
The latest version of HoistGroup Mobile Key is 1.7.0, released on 12/28/2024. It was initially added to our database on 12/28/2024.
HoistGroup Mobile Key runs on the following operating systems: iOS.
Users of HoistGroup Mobile Key gave it a rating of 2 out of 5 stars.
FAQ
What is HoistGroup Mobile Key?
HoistGroup Mobile Key is a digital key solution that allows guests to access their hotel room using their mobile device, enhancing convenience and safety.
How does HoistGroup Mobile Key work?
Guests download the hotel’s app, receive a digital key on their mobile device, and use it to unlock their room door via Bluetooth technology.
Is HoistGroup Mobile Key secure?
Yes, it uses encryption and secure communication protocols to protect user data and ensure that only authorized guests can access their room.
What hotels use HoistGroup Mobile Key?
Many hotels across Europe and beyond that partner with Hoist Group offer the Mobile Key functionality.
Do guests need to be connected to Wi-Fi to use HoistGroup Mobile Key?
No, the Mobile Key works using Bluetooth, so guests don’t need to be connected to Wi-Fi once they have downloaded the app and received their key.
Can I still check-in at the front desk if I use HoistGroup Mobile Key?
Yes, guests always have the option to check in at the front desk if they prefer not to use the mobile key.
Is there a charge for using HoistGroup Mobile Key?
Typically, there is no additional charge for using the Mobile Key; it is considered part of the service offered by participating hotels.
What if my smartphone runs out of battery?
If your smartphone runs out of battery, you can still check in at the front desk for a physical key or keycard.
Can I use HoistGroup Mobile Key for multiple rooms?
No, each mobile key is tied to one specific room; you will need to obtain a separate mobile key for any additional rooms.
Do I need an internet connection to set up my HoistGroup Mobile Key?
Yes, an internet connection is required initially to download the app and receive your mobile key, but not for accessing your room.
Screenshots (Click to view larger)
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